Mr Cocoa: Love-Struck Brown Bear

Packaging time: 1-3 days.

Shipping time: 7-14 days.

We offer free tracked shipping to several countries including the United States, Canada, United Kingdom, Australia, New Zealand, Germany, Spain, France, Italy, Austria, Netherlands, and more. You can check out our Shipping Policy for additional details.

International Shipping:

Question: Do you provide international shipping?

Answer: Certainly! We offer complimentary tracked shipping worldwide.

Plushie Material:

Question: What are the plushies made of?

Answer: Our plushies are crafted with premium PP cotton for a plush interior and feature a soft outer layer, ensuring the utmost snuggle comfort 🥰.

Anxiety and Sleep Benefits:

Question: Can the plushies assist with anxiety and sleep?

Answer: Absolutely! Our plushies are specifically designed for optimal comfort and have garnered numerous positive reviews from customers who have found them beneficial for sleep improvement and anxiety reduction.

Plushie Maintenance:

Question: Can I wash the plushies?

Answer: Yes, you can! Follow these simple steps:

Step 1: Use the gentlest cycle on your washing machine.

Step 2: Wash your plushie in cold water with a mild detergent.

Step 3: Utilize a laundered mesh bag or duvet cover for added protection.

Step 4: While air-drying is recommended, using a hairdryer on low heat can also help fluff up the fur.

Additional Care Tips:

Question: Are there any additional tips for caring for the plushies?

Answer: Certainly! To maintain the plushies' softness and shape, avoid exposing them to direct sunlight for extended periods. Additionally, occasional fluffing and gentle brushing can help keep them looking and feeling their best.

Customization Options:

Question: Can I customize my plushie?

Answer: Currently, we offer a selection of pre-designed plushies. While we don't provide customization services, we're continually expanding our product range to cater to a variety of preferences.

Gift Options:

Question: Can I purchase plushies as gifts?

Answer: Absolutely! Our plushies make delightful and heartwarming gifts. During the checkout process, you can choose to include a personalized message or gift wrapping to add an extra special touch.

Question: Why Does My Plushie Look Leaner in Real Life Than in Photos?

Answer: All our plushies undergo a hard compression process before dispatch. This process helps reduce shipping weight and size, ensuring a safe and efficient delivery. To enhance the chubby appearance of your plushie upon arrival, follow these steps:

Fluff Them Out: Upon receiving your plushie, give it a good shake and fluff to release any compressed air. This will restore its original, cuddly shape.

Play and Cuddle: Spend some quality time playing and cuddling with your plushie for the first 1-2 days. This interaction will naturally add more air to the plush, making it even more delightful.

Deviation Notice: Please note that there may be a 5-7 cm deviation in the final product due to manual measurements and the handmade nature of our plushies.

Question: How can I get in touch with customer support?

Answer: If you have any questions or concerns, our customer support team is ready to assist. You can reach us through the "Contact Us" section on our website, or you can write to us at hello@goodlifebean and we'll respond promptly to ensure your plushie experience is as delightful as possible.